Shipping policy
Shipping Policy
Last Updated: September 17, 2026
Thank you for shopping with Hit-Air Vest USA. We ship Hit-Air® airbag protection products and accessories throughout the United States.
Order Processing
Orders are processed and shipped within 24 hours, Monday through Friday, excluding major U.S. holidays.
Orders placed after our Friday shipping pickup may ship on Saturday when available. Otherwise, they will ship on the following Monday.
Once your order has shipped, you will receive tracking information by email.
Shipping
We ship orders using available carriers and shipping services selected at checkout.
Delivery times are estimates provided by the shipping carrier and are not guaranteed. Hit-Air Vest USA is not responsible for delays caused by the carrier, weather, holidays, transportation disruptions, or other circumstances outside our control.
Please make sure your shipping address is complete and accurate before submitting your order. We are not responsible for delays, additional shipping charges, or lost packages resulting from an incorrect or incomplete address.
CO₂ Cartridges
CO₂ cartridges used with Hit-Air® airbag systems are subject to transportation and shipping restrictions.
Shipping methods for CO₂ cartridges may be limited based on applicable carrier and hazardous-material regulations. Certain shipping options, including expedited or air transportation, may not be available for orders containing CO₂ cartridges.
CO₂ cartridges may ship separately from other products when required by the carrier or applicable regulations.
International Shipping
At this time, Hit-Air Vest USA primarily serves customers within the United States. International orders may not be available through our online store.
If you are located outside the United States and are interested in purchasing Hit-Air products, please contact us for information regarding the appropriate distributor or dealer in your country.
Lost, Damaged, or Missing Packages
If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and the shipping carrier.
If your package arrives damaged, please contact us as soon as possible and provide photographs of the package and product.
For packages that are delayed or appear to be lost in transit, we will work with the shipping carrier to investigate the shipment.
Contact Us
If you have questions about shipping or your order, please contact us:
Hit-Air Vest USA
Email: support@airvest.com
Phone: 803-507-5502